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0 votes

When I click the 'Preview' tab for a pdf file the programme freezes and displays a message saying 'loading'. It was working okay previously but suddenly stopped working.

by (20 points)

1 Answer

0 votes

The PDF preview currently works using the IPreviewHandler Windows shell functionality, so it relies on whatever component you have handling PDF previews. Windows Explorer uses the same technology so you can test PDF preview is working using Explorer and the Preview pane.

The solution might be as simple as a reboot.

by (31.3k points)