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0 votes

Hi,

I'm running Index Manager 9.0.3314.1

When I index a network share, it doesn't index all the files. It stops suddenly with the following message:

ERROR: Indexing exception: 1 (AlreadyClosed). More information: This IndexWriter is closed 0x00000000 (0x3) - :1520 - IndexUpdater.cpp

Screenshot here

If I then update the index, it gets roughly 50,000 files further before the same message appears. I could do that over and over until it reaches the end, but is there a way to fix the root cause?

(I have tried recreating the index, but the same thing occurs).

Thank you,
Fidel

by (135 points)

1 Answer

+1 vote

That shouldn't happen. Tech support have sent you a private message about this issue to try and gather more information.

by (30.8k points)
Thanks dave, the new version (FLP 3335) no longer experiences the issue. Thank you!
Running Index Manager 9.1.3367.1

I am getting a similar error, but not on a network share, just an external hard drive.  The indexing stops before it is finished.  So I keep trying to update the index to see if will get a little futher each time.  Then I decided to try to re-create the index and it got a lot further, but stopped before finishing with these 14 events/errors:

01)initializing |
02)Starting indexing process | Starting indexing process
03)Process index actions | update index
04)starting indexing process (2) | starting indexing process
05)starting indexing process | starting indexing process
06)Index Management (13) |
07)Indexing | "D:\file path"
08)Error | ERROR: Indexing exception: 1 (AlreadyClosed). More information: This IndexWriter is closed 0x0000000000 (0x2) - :1622 - IndexUpdater.cpp
09)Error | ERROR: Indexing exception: 1 (AlreadyClosed). More information: This IndexWriter is closed 0x0000000000 (0x2) - :1622 - IndexUpdater.cpp
10)Error | ERROR: Indexing exception: 1 (AlreadyClosed). More information: This IndexWriter is closed 0x0000000000 (0x2) - :1622 - IndexUpdater.cpp
11)Information (8) | Rollback
12Update completed | Update completed
13)Finished(7) | Finished
14)Finished(12) | Finished

Can you help me trouble shoot why it will not finish?
I can see version 3385 was just released, which mentions:
Bug fix: Long running index updates could fail with 'This IndexWriter is closed'.

I'll see how it goes.
...