We are evaluating FileLocator Pro for use across our department. We currently have the trial installed on our terminal server.
For the most part, everything works fantastically.
However, we have found a rather irritating issue. When searching for a multi-word string surrounded by quotation marks in our index (e.g. "chicken soup" or "competition and markets authority", both including the speech marks), and then searching the location field of the results with anything containing a backslash (e.g. N:\Registry\), the program hangs indefinitely. There doesn't appear to be any increased usage of resources, and the hanging doesn't resolve itself even after several hours.
Could anybody help us figure out what is going on?