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0 votes

When I tried to install Build 863, I received a message that it could not uninstall older version. The older version is build 813.

I tried both manual and by using Windows Uninstall function - several times. I received the following error message.

"Windows Installer: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'install64.msi' in the box below."

The file in question is not in any drive or folder on my PC. I think it is looking for the original install which may have been before I had to reinstall Windows.

by (20 points)

1 Answer

0 votes

As you say the uninstall needs the old MSI file to properly uninstall. Please see this article for more information about uninstalling the current version:


by (31.4k points)