Program Crash

Question

I am experiencing a crash when running a Boolean search on various doc, xls, pdf etc. files, how do I resolve it?

Answer 1

We treat all reproducible program crashes with top priority and aim to fix them within 7 days. The most important thing you can do is send the crash report to Mythicsoft via the Crash Reporting tool which should automatically catch the crash.

Then please contact Support with details of what you were doing when the crash occurred and we can look into the details and attempt to identify the issue.