I recently upgraded my deskside PC from Windows 8.1 x64 to Windows 10, which may, or may not be relevant. Everything is working well except for Agent Ransack and I can't figure out why.
If I open the Agent and click on Start, it shows all the files in the folder as "Checked" but never finds a match for any folder. Even if the File name and Containing fields are empty.
I tried clicking on the Reset to Default Configuration button on the Configuration tab without any change in behavior. I also tried uninstalling Build 828 and reinstalling with a freshly downloaded copy. Still no change. I did notice that after the reinstall, started showing the last folder I had searched, prior to the uninstall.
I'm lost. How should I proceed?