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0 votes

I installed release 816 (x64) on my desktop, and after install, it showed up in my explorer context menu. After reboot, it was missing from the context menu, and now when I go into "Tools...Shell Integration" it says "Agent Ransack is configured for operation from a USB device. Shell settings cannot be set". I did not install from or to a USB device; Agent Ransack is installed to "C:\Program Files\Mythicsoft\Agent Ransack\". How can I get it to recognize the fact that it is not installed on a USB device and thus be able to enable shell integration?

by (20 points)

1 Answer

0 votes

USB 'detection' is done by looking for a specific registered component in the Registry. If the program can't find it then it assumes that it must be running as a portable install.

There are two possible solutions:

1. Try re-registering the shellext.dll file

From an Administrative command prompt type:

regsvr32 shellext.dll

2. Reinstall the application (recommended)

Since this problem is probably due to an error during install it might be best to simply re-install the application. Following all requests to reboot, first uninstall the application and then re-install it.

If you still have problems please post a comment.

by (31.3k points)