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Program Crash

0 votes

I am experiencing a crash when running a Boolean search on various doc, xls, pdf etc. files, how do I resolve it?

asked Jul 7, 2016 by Stett (410 points)
edited Jul 13, 2016 by dave

1 Answer

0 votes

We treat all reproducible program crashes with top priority and aim to fix them within 7 days. The most important thing you can do is send the crash report to Mythicsoft via the Crash Reporting tool which should automatically catch the crash.

Then please contact Support with details of what you were doing when the crash occurred and we can look into the details and attempt to identify the issue.

answered Jul 7, 2016 by dave (53,670 points)
edited Jul 13, 2016 by dave